NO SIGN FAQ | About Japanese Leather, Wagyu Leather, Products, and Purchases
Thank you for viewing NO SIGN products.
"What kind of leather is this?"
"Is this really made in Japan?"
"Are scratches on the leather okay?"
"Is this for men or women?"
"Will a wallet or smartphone fit in this bag?"
"Can I use this as a gift?"
NO SIGN receives various questions like these every day.
On this page, we have compiled frequently asked questions about our brand, Miyazaki Wagyu leather, Made in Japan products, care, purchasing, gifting, and OEM, so that even those learning about NO SIGN for the first time can feel confident in their choice.
Please take a look if you have any concerns before purchasing.
If you still have questions, NO SIGN also offers pre-purchase chat consultations.
"Will this fit?"
Even a small question like this is perfectly fine.
We can also assist you while you send us photos.
Table of Contents
- About NO SIGN
- About Miyazaki Wagyu Leather
- About Made in Japan & Craftsmanship
- About Design & Products
- About Leather Care & Aging
- About Purchasing & Shipping
- About Gifts
- About OEM & Corporate Clients
- Still unsure?
About NO SIGN
Q1. What kind of brand is NO SIGN?
NO SIGN is a Japanese leather brand that combines Miyazaki Wagyu leather with Japanese craftsmanship.
We utilize the charm of Wagyu leather nurtured by the nature of Miyazaki to develop bags, pouches, and leather accessories.
Our brand philosophy is:
"NO SIGN — Choose Freely."
We want you to choose what you feel is "good" without being bound by gender, age, or style.
We poured that thought into our brand.
▶︎ [About NO SIGN]
Q2. Where was the NO SIGN brand born?
NO SIGN is a Japanese leather brand born in Miyazaki.
The land of Miyazaki, the Wagyu raised there, and craftsmanship by Japanese artisans.
We cherish these three elements while creating our leather products.
▶︎ [NO SIGN Brand Story]
Q3. Is NO SIGN really made in Japan?
Yes.
At NO SIGN, we value conducting everything from material sourcing to manufacturing and finishing within Japan.
For us, "Made in Japan" does not simply mean the final process is done in Japan.
There must be a reason to make it in Japan.
That is our standard for craftsmanship.
▶︎ [NO SIGN as a Made in Japan leather brand]
Q4. Is NO SIGN for men or women?
It is not a brand limited to either one.
NO SIGN values designs that can be used regardless of gender or age.
Our bags, pouches, and leather accessories are designed to be chosen by both men and women.
Not because it's "for men" or "for women," but...
"Choosing what you think is good."
That is the philosophy of NO SIGN.
Q5. What is the age range of people using your products?
It is not a brand that limits its age range.
Because we value simple, long-lasting designs, our products are chosen by a wide range of ages.
From those in their 20s and 30s to those in their 40s, 50s, and 60s.
Instead of age, we value the feeling of "wanting to choose something that can be used for a long time."
Q6. Can I use NO SIGN products for a long time?
We value not only the durability of the leather itself but also designs intended for long-term use.
We don't chase trends too closely, reduce unnecessary decorations, and create forms that fit into daily life.
Furthermore, you can enjoy the aging process unique to genuine leather.
▶︎ [Read more about leather aging]
Q7. Why is the design of NO SIGN simple?
Because we want the leather itself to be the protagonist.
Rather than adding unnecessary decorations, we utilize the texture of the material itself—the luster, wrinkles, scratches, and its inherent expression.
That is the minimalist design of NO SIGN.
"This is good leather."
We aim for products that make you feel that way.
About Miyazaki Wagyu Leather
Q8. What is Miyazaki Wagyu Leather?
It is leather utilizing the hides of Wagyu cattle raised in Miyazaki Prefecture.
NO SIGN uses the leather of Kuroge Wagyu (Japanese Black) cattle from Miyazaki.
We connect the leather of Wagyu, which has been carefully raised for meat, to new value as leather products.
Q9. Do you use leather from cattle in Miyazaki?
NO SIGN uses the leather of Kuroge Wagyu (Japanese Black) cattle from Miyazaki.
For us, leather is not just a material.
Because it is leather born from Wagyu raised in the land of Miyazaki, we want to cherish the background behind it as well.
Without the existence of hides from Miyazaki Wagyu, NO SIGN would not have been born.
Q10. What are the features of Wagyu leather?
The Wagyu leather used by NO SIGN combines suppleness and strength, making it suitable for bags and leather accessories.
Another attraction is that you can enjoy the aging process unique to genuine leather.
With time, the color, luster, and texture will change as you use it.
Q11. How is Wagyu leather different from regular cowhide?
It's not a simple case of "because it's Wagyu, it's better than all other cowhide."
Leather's expression changes depending on not only the breed of the cattle but also the condition of the raw hide, tanning, finishing, thickness, and processing method.
At NO SIGN, we engage in craftsmanship that utilizes the charm inherent in the leather of Miyazaki Kuroge Wagyu.
Q12. There are scratches and wrinkles on the leather. Is that okay?
Yes.
Natural leather may show wrinkles, veins, scratches, or color irregularities.
These are not completely uniform like industrial products, but individual differences unique to natural materials.
At NO SIGN, rather than erasing these features as defects, we think:
"Leather scratches are also a design."
The fact that no two pieces have the same expression is one of the joys of choosing genuine leather.
Q13. Why does the leather's appearance vary by product?
Because it is a natural material.
Even with the same type of leather, each piece has different wrinkles, colors, textures, and ways that scratches appear.
Therefore, the appearance of the product delivered will not be exactly the same as the product photo in the online shop.
Please enjoy that as part of the individuality unique to natural leather.
Q14. It smells like leather. Is that a problem?
You may feel the scent unique to genuine leather.
The perception varies depending on the type of leather, finish, and storage environment.
Basically, it will gradually subside by using and storing it in a well-ventilated place.
Q15. There is color unevenness in the leather. Is it a defective product?
In the case of natural leather, color unevenness may be seen.
Unlike artificially processed materials that are uniform, natural leather has individuality in each piece.
However, if there is an obvious defect different from normal individual differences, please contact us after the product arrives.
Q16. Does Wagyu leather age?
Yes.
Genuine leather changes in color, luster, and texture as time passes during use.
It conforms to your hand through daily use and evolves into an expression unique to you.
That is one of the joys of using leather.
Q17. Will leather scratches become less noticeable as I use it?
It depends on the type of leather and the condition of the scratch.
By using it, the luster may increase or the surface texture may change, making fine scratches blend in.
Not all scratches will disappear, but that change is also one of the joys of "raising" your leather.
About Made in Japan & Craftsmanship
Q18. Are all NO SIGN products made in Japan?
At NO SIGN, we value craftsmanship in Japan.
From material selection to manufacturing and finishing, we shape our products together with Japanese artisans.
If you are concerned about the specifications of each product, please check each product page.
Q19. Why are you so particular about Made in Japan?
For NO SIGN, "Made in Japan" is more than just a place of origin label.
Selecting materials, having artisans tailor them, and delivering them to the user.
We value taking responsibility for that entire process.
Made in Japan — That is our only standard.
We want to deliver things that have a reason to be made in Japan.
That is the craftsmanship of NO SIGN.
Q20. Are NO SIGN products made by artisans?
Yes.
NO SIGN products are shaped through the work of Japanese artisans.
Since leather is a natural material, it is important to tailor it while looking at the condition of each piece.
Work by human eyes and hands, not just machines, supports the perfection of our products.
Q21. Are these products manufactured overseas and inspected in Japan?
What NO SIGN values is not "Made in Japan" simply in the sense of "inspected in Japan."
From materials to manufacturing and finishing, we are particular about craftsmanship within Japan.
▶︎ [The reason why NO SIGN is particular about Made in Japan]
Q22. Are prices high because they are made in Japan?
Price is determined by various factors including materials, manufacturing processes, tailoring by artisans, design, and sales.
At NO SIGN, we consider the value of the product to include not just the price, but:
"What kind of materials were used, and who, where, and how was it made?"
About Design & Products
Q23. Why are logos not prominent on NO SIGN products?
Because we want the material itself to be the protagonist.
Rather than asserting the brand with large logos or decorations, we want you to feel the texture of the leather and the beauty of the tailoring.
That is the design of NO SIGN.
Q24. What does minimalist design mean?
It is the philosophy of leaving out unnecessary things and keeping only what is truly needed.
At NO SIGN, we value being both simple and easy to use.
While keeping the appearance simple, we consider ease of use in daily life through pockets, storage, and size.
Q25. Is it divided into men's and women's products?
Basically, it is not a philosophy of limiting products by gender.
It is free for men to carry a leather bag or for women to choose a compact crossbody bag.
NO SIGN — Choose Freely.
We want you to choose based on your own sensibilities.
Q26. I don't understand the size of the product.
We list the dimensions on each product page.
However, if you are unsure about specific storage such as:
"Will my wallet fit?"
"Will my smartphone fit?"
"How about a 500ml bottle?"
"I want to put in a PC,"
please consult with us via chat.
At NO SIGN, we provide guidance based on actual usage images.
Q27. Can you tell me what will fit in a bag?
Of course.
"I want to put in a wallet, smartphone, and sunglasses."
"I want to use it for work."
"I want to use it for travel."
Please tell us what you want to put in it.
Consultation while sending photos is also possible.
If you are unsure before purchasing, please use our chat.
Q28. Is a camera bag really for putting in a camera?
The name "camera bag" for NO SIGN is a product name that describes its shape.
It is not designed exclusively as a camera bag.
As a crossbody bag, you can use it to carry daily small items like a wallet and smartphone.
Q29. Isn't a genuine leather bag heavy?
Weight changes depending on the type of leather, thickness, bag size, hardware, etc.
At NO SIGN, we value not only the charm of leather but also ease of carrying daily.
Please check each product page for the weight of each product.
Q30. What can I use a leather pouch for?
We don't limit its use.
You can use it freely for what you want to carry, such as a wallet, charger, earphones, cosmetics, cables, or small items.
Leaving "what to put in it" to the user is also part of NO SIGN's design philosophy.
Q31. Can it be used for travel?
Yes.
We also develop items easy to use for travel, such as bags and pouches.
Please choose according to your lifestyle—not just for daily use, but also for travel, business trips, work, etc.
Q32. Can it be used for golf?
We also develop bags and small items that are easy to use in golf scenes.
In particular, the CORDURA series, which emphasizes durability and storage capacity, is an item easy to match with golf, travel, and active scenes.
▶︎ [CORDURA Series]
About Leather Care & Aging
Q33. Does genuine leather require care?
Basically, it is important to observe the condition of the leather while using it and provide care as needed.
There is no need for excessive care.
Usually, wipe it lightly with a soft, dry cloth, and use appropriate leather care products when you are concerned about dirt or dryness.
▶︎ [How to care for genuine leather bags]
Q34. What should I do if the leather gets wet?
First, gently wipe off the moisture with a dry, soft cloth.
After that, let it dry naturally in a well-ventilated place.
Avoid using a hair dryer or other means for rapid drying, as it may affect the condition of the leather.
Q35. Is it okay to use a leather bag on a rainy day?
Leather is a material susceptible to moisture.
If you use it on a rainy day, be careful not to get it wet as much as possible.
If it does get wet, we recommend wiping off the moisture early and letting it dry naturally.
Q36. Can I apply cream or oil to the leather?
Appropriate care methods differ depending on the type of leather and finish.
We recommend testing on an inconspicuous place before use.
Using too many care products may affect the original texture of the leather, so avoid excessive care.
▶︎ [Leather Treatment]
Q37. Does leather become softer the more you use it?
It depends on the type of leather and usage conditions, but genuine leather conforms to your hand through use, and its texture changes.
Between the new state and the state after months or years of use, the sensation when touched also changes.
Q38. What is aging?
Aging is the change in color, luster, and texture as you continue to use the leather.
The new state is not the finished form; the time spent using it creates the expression of the leather.
▶︎ [What is leather aging? The joy of raising genuine leather and the mechanism of change]
Q39. Does black leather age too?
Yes.
While black leather changes color more gently than natural-colored leather, it develops its own unique changes in luster, texture, and depth.
The charm lies in how it gradually grows into a piece uniquely yours the more you use it.
▶︎ [About the aging of black leather]
Q40. How many years can I use a leather product?
It is impossible to state a fixed number of years, as it varies depending on frequency of use, how it is used, the type of leather, maintenance, and storage environment.
However, leather is a material that, with proper care and continued use, can accompany you for a long time.
At NO SIGN, we value designs that are not easily swayed by trends and can be used for a long time.
Purchasing and Shipping
Q41. Where can I buy NO SIGN products?
You can purchase them from our official online shop.
You can also view select products at retail stores nationwide.
Please check our latest shop list for current locations.
▶︎ [List of NO SIGN retail stores]
Q42. Can I see the actual products?
Yes.
You may be able to see the actual products at our retail stores.
In Miyazaki Prefecture, our products are available at locations such as the Phoenix Seagaia Ocean Tower and Miyazaki Bussankan KONNE.
Please note that stock and available products may vary by store.
Q43. Can I see NO SIGN products in Miyazaki?
Yes.
We can guide you to retail stores within Miyazaki Prefecture.
Specifically, you can view NO SIGN products at the Ocean Resort Department on the basement floor of the Phoenix Seagaia Ocean Tower.
If you have a specific product in mind, we recommend checking its availability in advance.
Q44. Can I order from the online shop?
Yes.
You can place orders via the official NO SIGN online shop.
Please check the specifications and sizes on the product page, and if you have any questions, feel free to consult with us via chat before purchasing.
Q45. How much is the shipping cost?
Shipping within Japan is free.
For orders from overseas, separate shipping fees and customs duties may apply.
Please check the information provided at the time of ordering for the latest shipping terms.
Q46. How long does it take to arrive after ordering?
For items in stock, we generally ship within one business day, excluding our closed days.
However, shipping may be delayed due to stock status, payment confirmation, weather, or delivery circumstances.
Q47. Can I purchase from overseas?
Yes.
The official NO SIGN online shop supports international shipping.
Orders from overseas incur separate shipping costs, and customs duties may apply upon arrival.
▶︎ [NO SIGN Official Online Shop]
Q48. Can I cancel my order after placing it?
The ability to cancel an order depends on factors such as the shipping status.
If you wish to cancel, please contact us as soon as possible.
Q49. Can I return an item for personal reasons?
In principle, we do not accept returns or exchanges for customer convenience.
If the product is defective or you received an incorrect item, the response will differ; please check our policy based on the Act on Specified Commercial Transactions for details.
Q50. There is a problem with the product I received. What should I do?
Please contact NO SIGN as soon as possible after receiving the product.
If the product has a defect, we will provide free repair, exchange, or return.
In the case of damage or soiling, please keep the product in the condition it arrived in and do not use it so that we can verify its state.
Gifts
Q51. Are NO SIGN products suitable for gifts?
Yes.
NO SIGN offers a variety of bags, pouches, and leather accessories perfect for birthdays, anniversaries, Father's Day, Mother's Day, Christmas, and graduation or promotion celebrations.
Because our designs are not restricted by gender or age, they are highly recommended as gifts for your loved ones.
Recipients can enjoy the texture unique to leather products and the way their appearance evolves with use.
▶︎ [Gift Page]
Q52. Can I get gift wrapping?
Yes.
NO SIGN offers a paid gift set.
The gift set includes the following:
- Paper bag
- NO SIGN original card
Please feel free to use it for your special gifts.
Please check the gift page for detailed information and how to order.
▶︎ [NO SIGN Gift Page]
Q53. Can I have just the original card included?
Yes.
We can include the NO SIGN original card free of charge.
Even if you do not want the paid gift set that includes a paper bag, you can still send a gift with our original card.
If you would like this, please check the instructions on the gift page when ordering.
▶︎ [NO SIGN Gift Page]
Q54. What is the difference between the paid gift set and the free original card?
The difference is whether a paper bag is included.
| Paid Gift Set | Original Card Only | |
|---|---|---|
| Paper bag | Included | None |
| Original card | Included | Included |
| Price | Paid | Free |
Please choose the paid gift set if you need a paper bag, or the free original card if you only wish to include a card.
▶︎ [ NO SIGN Gift Page]
Q55. What do you recommend as a gift for men?
We recommend choosing based on their everyday belongings and lifestyle.
By choosing based on purpose—such as compact leather accessories, pouches, crossbody bags, or larger bags—it becomes easier to find an item that suits the recipient.
If you are unsure, please tell us about the recipient's daily belongings or the occasions where you want them to use it.
▶︎ [Recommended Leather Gifts (Men's) | Popular Items]
Q56. What do you recommend as a gift for women?
We recommend choosing from bags, pouches, or leather accessories according to their usual attire and the amount of items they carry.
At NO SIGN, we do not adhere to gender-specific designs, so you are free to choose based on whichever design you like best.
▶︎ [Recommended Leather Gifts (Women's) | Popular Items]
Q57. I'm struggling to choose a gift. Can I ask for advice?
Of course.
"I want to give it to a woman in her 40s,"
"I want something she can use for work,"
"She already has a wallet, so I'm looking for something else,"
Please tell us about the recipient, your budget, and the intended purpose.
At NO SIGN, we welcome pre-purchase consultation via chat.
Q58. Is it okay if a leather gift has scratches or wrinkles?
With natural leather, you may see wrinkles, scratches, or color irregularities.
These are individual differences unique to natural materials.
At NO SIGN, we believe the expression of the leather is one of the charms of the product.
We hope you will enjoy the fact that no two pieces are exactly alike as a unique characteristic of genuine leather.
Apple Watch Bands and Leather Accessories
Q59. Is the NO SIGN Apple Watch band compatible with my Apple Watch?
Compatibility varies depending on the Apple Watch model and case size.
Please check the compatible sizes listed on the product page before purchasing.
If you are unsure, please let us know the model and size of the Apple Watch you are currently using, and we can confirm it via chat.
Q60. Can I enjoy the aging of leather with Apple Watch bands too?
Yes.
Leather Apple Watch bands will also change appearance gradually as they come into contact with your wrist daily.
You can enjoy the aging process unique to leather products that you wear every day, which is different from bags or wallets.
Q61. Can men use the leather pouches?
Of course.
At NO SIGN, we do not categorize pouches by gender.
Please feel free to use them according to your needs, such as for organizing your bag, storing chargers or earphones, holding work tools, or travel supplies.
OEM and Corporate Customers
Q62. Can I request OEM production from NO SIGN?
Yes.
NO SIGN accepts OEM production of leather products for companies, brands, and organizations.
We accommodate a wide range of products including original bags, pouches, leather accessories, and Apple Watch bands made with Miyazaki Wagyu leather.
▶︎ [PRODUCED by NO SIGN | About OEM]
Q63. Can you also produce corporate commemorative items or novelties?
Yes.
We accommodate anniversary gifts, corporate novelties, event giveaway items, brand collaborations, and more.
Beyond just manufacturing products, we value creation that considers:
"Who is it for, in what scenario will it be used, and with what sentiment is it being given?"
Q64. Can you engrave a logo?
Yes.
For OEM, we support customizations such as logo engraving.
As the available options depend on the product type, leather, size, and quantity, please consult with us first.
Q65. Can you change to original colors?
For OEM, you can also consult with us regarding specification changes such as color changes and size adjustments.
Please let us know the desired product, quantity, delivery date, and color.
Q66. Is OEM production possible in small lots?
Yes.
Under our current OEM guidelines, we typically work with a minimum of around 50 pieces.
However, conditions may vary depending on the product and specifications, so please contact us first.
Q67. What is the delivery lead time for OEM?
Our current OEM guidelines estimate a lead time of approximately 2 to 3 months.
However, this may vary based on specifications, quantity, sample production, and peak seasons.
Please discuss specific delivery dates when you contact us.
Q68. Can you make samples?
Yes.
We also provide sample production for OEM.
Before full-scale production, you can proceed while confirming details such as size, leather, specifications, and engraving.
When you are still unsure
Q69. I don't know which product to choose.
That is okay.
At NO SIGN, we recommend:
"Asking before you decide to buy."
"I want a bag that can fit my wallet and smartphone."
"I want something I can use for both work and days off."
"I'm looking for a gift for a woman in her 40s."
"I want the smallest bag possible."
Please share your requirements. We can help you choose the right item to suit your usage.
Q70. Can I consult while looking at photos of the products?
Yes.
We welcome pre-purchase consultations via chat.
Please feel free to ask about things that are difficult to convey in text, such as size perception, storage capacity, and usage.
You can also send us photos if that helps us check details together.
Q71. I want to know the size perception when actually using it.
Sometimes the dimensions on the product page alone are not enough to tell.
"I am ○cm tall, will this be too big?"
"What is it like if I put a long wallet in it?"
"Does a 500ml plastic bottle fit inside?"
Please tell us about your specific usage. We will guide you based on actual usage images as much as possible.
Q72. I want to see reviews from people who are actually using NO SIGN products.
At NO SIGN, we also value the reviews and feedback from our customers.
Please take a look at the reviews on our product pages and our official Instagram.
If you are still struggling to choose, you can also consult with us via chat.
Q73. I want to learn more about NO SIGN.
For those who want to learn more about us, please read this article first:
"About NO SIGN | A Japanese Leather Brand Using Miyazaki Wagyu Leather"
It covers why we use Miyazaki Wagyu leather, our commitment to "Made in Japan," our design philosophy, and the background of NO SIGN.
▶︎ [About NO SIGN]
NO SIGN values those "little questions" you have before buying
There are some things about leather products you can only know once you hold them in your hands.
The texture of the leather.
The size of the bag.
The ease of use of the pockets.
Whether a wallet or smartphone fits.
Whether it matches your style.
Whether the recipient will be happy with it as a gift.
That is why at NO SIGN, we value:
"Asking before you decide, rather than buying while still unsure."
Any small question is perfectly fine.
"Will this fit?"
Starting with even a quick word like that is perfectly fine.
Please feel free to consult with us via chat.
NO SIGN — Choose Freely.
Everything starts from one piece of leather.
Materials you could only find in this place.
Entrusting the choice to us.
Choosing according to your own sensibilities.
Not limited by gender or age.
Just for those who feel it is "good."
Miyazaki Wagyu leather and the skills of Japanese artisans.
Nature nurtures it, and artisans finish it.
NO SIGN — Anytime. Anywhere.
Related Articles
▶︎ [About NO SIGN | A Japanese Leather Brand Using Miyazaki Wagyu Leather]
▶︎ [What is Wagyu Leather? | Characteristics and Charms of Wagyu Leather]
▶︎ [10 Recommended Japanese Leather Brands | How to Choose without Failure]
▶︎ [What is Leather Aging? | The Fun of Nurturing Genuine Leather and How It Changes]
▶︎ [How to Care for Genuine Leather Bags]
▶︎ [Leather OEM Portfolio｜Made in Japan × High-Quality Product Case Studies]
Related Pages
▶︎ [NO SIGN Product List]
▶︎ [List of Retail Stores Carrying NO SIGN]
▶︎ [PRODUCED by NO SIGN｜About OEM]
Consultations Before Purchase
"I'm not sure which product is right for me."
"I want to check if it will fit what I need to store."
"I want to choose a gift."
If so, please use our NO SIGN chat consultation.
You can also consult with us using photos.
NO SIGN — Choose freely.
Everything begins with a single piece of leather.
A material you could only encounter here.
Leave the choosing to us.
Choose based on your own sensibilities.
No set gender or age.
Just for those who feel it is "right."
Miyazaki Wagyu leather and the skill of Japanese artisans.
Raised by nature, finished by hand.
NO SIGN — Anytime. Anywhere.
Choose your NO SIGN item
▶︎ Visit Official Online Store
